Welcome to the professional world of Diego Berea, where you can find information and updates about his work as a consultant, trainer, author and speaker. Diego specialises in IT service management (ISO 20000, ITIL) and performance measurement and visualisation (IBCS, ISO 24896).
In the realm of wine, Diego serves as a coach in blind wine tasting technique, helping enthusiasts and professionals prepare for the WSET Level 4 Diploma in Wines.
Explore Diego Berea's publications. All books are available in English and Spanish and can be purchased on Amazon or directly from this website, signed by the author.
A formal introduction to performance measurement, encompassing various types of measures, indicators and their construction. Delves into result and performance indicators, KPIs, composite and synthetic indicators, indicator models and their visualisation.
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Focusing on the effective communication of indicators, this book covers techniques for analysing purpose, content and form. It aligns with IBCS and the ISO 24896 standard for semantic notation in business communication.
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A detailed methodology for blind tasting, suitable for wine lovers and particularly beneficial for candidates preparing for the WSET Level 3 Award and the WSET Level 4 Diploma. Practical insights and techniques to enhance the blind tasting experience.
Read moreDiego Berea is a consultant, author, trainer and speaker. He is a computer engineer, the managing partner of Ozona Consulting, and a member of the editorial team for ISO/IEC 20000 in ISO/IEC JTC1 SC40 (Service Management) and for ISO 24896 in ISO TC37 (semantic notation for business communication).
In the realm of wine, he is a trainer and offers services as a wine tasting technique coach. He holds prestigious certifications such as the WSET Level 4 Diploma in Wines, Weinakademiker and Italian Wine Scholar, among others.
Check his LinkedIn profile to learn more about his professional experience.